Within DMC TECHNOLOGY SERVICES we have a very strong SECURITY COMPETENCY. The key team members have been selling, marketing and supporting various security products and technologies for many years now, and have been closely monitoring the development and growth of these technologies over the last 5 years.
Our approach to INFORMATION SECURITY is holistic giving our customers COMPREHENSIVE COVERAGE for all their Information Security needs, and our solutions and services span the four key areas of any Information Security concern, namely:
Discover and Assess - Where are you:
Understand security exposures and requirements
Assessment of security and privacy posture
Defend - Keeping the bad guys out:
Protection from external threats at the perimeter
Protection from internal threats by authorized users
Manage Access - Letting the good guys in:
Validate authenticity of all users with access to resources
Ensure access controls are in place and consistently enforced
Watching - Monitor and take action
Effectively monitor intrusion attempts and security exposures
Aggregate, correlate, analyze and report on threats and suspicious behavior, such as fraud detection
We aim to become the trusted security service provide to all our customers through:
Assistance in the selection of most appropriate solutions
DMC TECHNOLOGY SERVICES delivers enterprise IT solutions and services in collaboration with key alliance partners. The main offerings areas are:
PHYSICAL INFRASTRUCTURE
DMC TECHNOLOGY partners with leading ICT organisations in the industry to provide clients with the hardware for their computing needs. The hardware consists of servers, desktop solutions, and operating systems. The services include:
Maintenance: full service agreement as well as time and materials options for: carry-in services; on-site services including the maintenance of hardware and software as well as 24 hour access standby services.
Installation: large project driven installations; dedicated installation teams; project management; installation planning; configuration services; ad hoc installations and commissioning.
Support: Systems administration; software implementation; remote diagnostics and telephonic support.
SERVICE DESK OUTSOURCING
We provide a comprehensive set of SERVICE MANAGEMENT solutions - onsite or off-site - for our customers. The focus is on building strong relationship with clients and providing quality service at competitive prices. By taking advantage of DMC TECHNOLOGY’S outsourcing options, clients have the opportunity to optimize operational processes and focus on their core businesses. We have impressive technology and expertise based on leading vendor solutions in the SERVICE MANAGEMENT arena. We can provide a single point of contact to our clients with automated business processes for problem-, change- and configuration management.
DMC TECHNOLOGY is able to offer clients a broad spectrum of post-implementation support services as well providing our customers with a comprehensive range of Managed Services to meet on-going operational requirements. We specialize in the following areas:
Network Administration and Support
Vulnerability Management for IT Security
Desktop Support (Retainer-based or Full Outsource)
Website Hosting and Administration
Call Centre Outsourcing
SOLUTIONS PORTFOLIO
Our solutions portfolio includes the following specialized areas: