"Better be despised for too anxious apprehensions, than ruined by too confident Security" Edmund Burke
"The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency" infrastructureBill Gates
"Technology is dominated by two types of people: those who understand what they do not manage, and those who manage what they do not understand" Managed Services Archibald Putt
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Infrastructure Services

DMC TECHNOLOGY SERVICES delivers enterprise IT solutions and services in collaboration with key alliance partners. The main offerings areas are:

PHYSICAL INFRASTRUCTURE

DMC TECHNOLOGY partners with leading ICT organisations in the industry to provide clients with the hardware for their computing needs. The hardware consists of servers, desktop solutions, and operating systems. The services include:

  • Maintenance: full service agreement as well as time and materials options for: carry-in services; on-site services including the maintenance of hardware and software as well as 24 hour access standby services.
  • Installation: large project driven installations; dedicated installation teams; project management; installation planning; configuration services; ad hoc installations and commissioning.
  • Support: Systems administration; software implementation; remote diagnostics and telephonic support.

 

SERVICE DESK OUTSOURCING

We provide a comprehensive set of SERVICE MANAGEMENT solutions - onsite or off-site - for our customers. The focus is on building strong relationship with clients and providing quality service at competitive prices. By taking advantage of DMC TECHNOLOGY’S outsourcing options, clients have the opportunity to optimize operational processes and focus on their core businesses. We have impressive technology and expertise based on leading vendor solutions in the SERVICE MANAGEMENT arena. We can provide a single point of contact to our clients with automated business processes for problem-, change- and configuration management.


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